Effective date: October 1, 2026
Who we are
Seth Oliver Fitness LLC ("Seth Oliver Fitness," "we," "us") provides personal training in Nashville, Tennessee and online coaching through Program+. This policy explains what information we collect through setholiverfitness.com and our coaching services, how we use it, and the choices you have.
Information we collect
Information you give us. This includes your name, email address, phone number, and the details you share when you book a call, fill out an intake form, join a program, message us, or subscribe to our newsletter. It can also include your fitness goals, training history, injuries, and other health or lifestyle information you choose to share so we can coach you safely. Payments are processed by Stripe, and we do not store your full card number.
Information collected automatically. When you visit our site, we and our service providers may collect your IP address, browser and device type, pages viewed, and referring website, using cookies and similar technologies.
Photos, video, and testimonials. If you give us permission to share your story or results, we may publish your first name, photo, or comments. We ask for your permission first and will remove them if you ask.
How we use your information
- To book and run your consultations, sessions, and coaching programs.
- To build and adjust your training plan.
- To process payments and manage your membership.
- To send reminders, program updates, and replies to your questions.
- To send our newsletter and offers, if you've opted in.
- To improve our website and services, and to keep them secure.
- To meet legal and accounting obligations.
Text messages
If you give us your mobile number and agree to receive texts, we may send appointment reminders, scheduling updates, program notifications, and occasional promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Agreeing to receive texts is not a condition of buying anything from us.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the business, and only as needed to do their job. These include providers for scheduling, customer management and email or text messaging, payment processing, program delivery and training apps, video meetings, our newsletter platform, video hosting (such as YouTube), and website analytics. We may also disclose information if the law requires it, to protect someone's safety, or as part of a sale or reorganization of our business.
Health and fitness information
Any health or fitness details you share are used to coach you and keep your training safe. We are a fitness coaching business, not a healthcare provider, so this information is handled under this policy rather than medical privacy laws such as HIPAA. We limit access to the people and tools needed to deliver your coaching.
Cookies and embedded content
We use cookies and similar tools to make the site work, understand how it's used, and measure our marketing. Some pages embed content such as YouTube videos, which may set their own cookies. You can control cookies through your browser settings.
How long we keep information
We keep your information for as long as you're a client or subscriber and for a reasonable period afterward for business, tax, and legal purposes. You can ask us to delete your information at any time, subject to those obligations.
Your choices and rights
- Unsubscribe from emails using the link in any email.
- Opt out of texts by replying STOP.
- Ask to see, correct, or delete the personal information we hold about you.
- Ask us to remove your testimonial, photo, or video.
Depending on where you live, you may have additional rights under your state's privacy law. To use any of these rights, contact us at [email protected].
Security
We use reasonable safeguards to protect your information, but no website or service is completely secure, so we can't guarantee absolute security.
Children
Our services are for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Continuing to use our site or services after a change means you accept the updated policy.
Contact us
Seth Oliver Fitness LLC
Nashville, Tennessee
[email protected]